
FAQ
Online Dog Obedience Training
- 01
Nope! We’ve got you covered. You'll receive a link to join the meeting. We recommend trying out Zoom before your first lesson so we can dive right into training. Here's a quick guide: Open the email or calendar invite from us, click the meeting link, and download the Zoom app if prompted (or join from your browser). Click 'Join' once you're in Zoom. You might be placed in a waiting room or directly admitted. Arrive a few minutes early to get familiar with Zoom, test your audio and video, and check out Zoom's support resources if needed. You can read more on our Blog.
- 02
That's ok, we try to make it easy!
You'll receive an email with a link to your meeting.
Click that link 5-10 minutes before your start time.
You may need to click on the camera to turn on your video, or the mic to turn on your microphone.
If all else fails, there's a chat we can utilize to troubleshoot common issues.
We generally plan for an extra 15 minutes or so in your first couple lessons in case we have any issues getting started.
If we have to cancel your lesson for technical difficulties, Chris will reach out to conduct a free troubleshooting meeting with you.
Once you're comfortable with the technology, we'll get your make-up lesson scheduled.
- 03
We believe that "Virtual" Online Dog Training, Live One-on-One Lessons with qualified trainers, can be an effective platform to address a wide variety of training needs. Part of our strategy is matching you with a trainer with expertise or specialty in your specific area of need.
We are, however, limited in some ways by not being able to "put hands" on your dog. This means that one of our biggest focuses is improving YOUR knowledge and abilities, since you are the one putting in the work with your dog.
If a situation arises where In-Person training is required to meet your goals, our top priority will be to help you identify the best local resources available to you. Whether that's another trainer, your vet, or a veterinary behaviorist - we're happy to work as part of a team dedicated to your success.
- 04
It depends on your situation! Many factors influence your training journey. Your first session will include a training plan outlining the steps to achieve your goals. The more time you put in, the more you'll get out of it.
- 05
We don't offer service dog training at this time. However, we can support some secondary skills like environmental stability, public access, and loose-leash walking. We can also help with foundational tasks like picking up dropped keys or opening doors. Some of our trainers have personal experience training their own dogs to alert to medical conditions, but this is anecdotal and not a substitute for formal service dog training. We do not certify or claim to train service dogs.
- 06
For Training:
For most basic needs, you just need yourself, your dog, some treats or toys, a relatively quiet space, and maybe a leash. If you have advanced needs, or specialized goals, you'll need any related equipment. (Discs, Stage Marks, a Teeter, Grooming Table, Head Halter, or whatever else applies).
For Technology:
You'll need a smartphone, tablet, or computer that can handle a video call. You can optionally use a tripod, wireless headphones, or other items to make your sessions easier.
You can read more on our Blog
- 07
We can help owners with dogs of any age!
In fact, we've even worked with families BEFORE they get their dog - evaluating potential adoptions, talking through preparing your house, and more.
There are still some age restrictions based around training specific behaviors. For example:
We won't teach high flying disc moves until your dog is 18-24 months but we can work on safe foundations right away.
We can't expect your 3 month old puppy to have perfect obedience in public, but we will help you set realistic expectations and work towards your goals.
- 08
For most needs, NO the whole family doesn't need to attend.
But if your challenges and goals involve the whole family, it's definitely better to have everyone present. In those situations, you've probably already tried everything you can think of to get your family on the same page.
So leverage your trainer by having your family hear it directly from an expert. Sometimes this is the catalyst for change you've been hoping for.
Of course, family members are always welcome in our lessons. We just want to make sure it's not impacting your ability to focus and get value from our time together!
- 09
We don't have hidden fees or unexpected charges. The cost of additional lessons depends on your training plan and your choice to continue. Any purchases are just for the supplies, tools, or equipment needed to achieve your goals.
- 10
Definitely! We have worked with multiple dogs who have a variety of disabilities, such as blindness, deafness, leg amputations, chronic skin conditions, hip dysplasia, and more.
- 11
Yes! We ask that families who have dogs with significant dietary restrictions please include that information in your intake.
Food is our most reliable reinforcer in most situations, but we can discuss your dog's special circumstances to determine the best training solutions for you.
- 12
Yes and no.
We guarantee that we will be at your lesson, focused and ready to tackle your challenges. We guarantee that will strive to support you, educate you, and motivate you to meet your goals. We guarantee that we will develop a training plan with your real life time constraints in mind, developed with your agreement.
We cannot guarantee that you will meet your training goals, but if we both put in the time and work hard together, we believe you'll be happy with the results.
- 13
This truly is one of our most Frequently Asked Questions!
Although the behavioral concepts we implement DO reflect methods that work in humans, we're much better suited to answering questions about your dog!
- 14
Absolutely not! You're paying for a block of time with an expert trainer. How you use that time is entirely up to you!